Terms and conditions

Services are provided by Taras Ishchuk, Company ID 23874694, registered office Rantířovská 123/36, 586 01 Jihlava, Czech Republic, a sole trader registered in the Trade Register (the “provider”). Contact: info@it-studio.cz, +420 777 596 216.

The provider is not a VAT payer – all prices shown are final.

• The client sends an enquiry (form, e-mail, phone or message).
• The provider prepares an offer with the scope, price and delivery time.
• The contract is concluded when the client confirms the offer (by e-mail or signature).
• Work starts once the first payment (deposit) is received.

The price follows the price list on the website or an individual offer. START and BUSINESS are paid 50% upfront and 50% at launch, SYSTEM in 3 instalments of ⅓ – at signing, after the test version is delivered and at launch.

Payment is made by bank transfer according to the invoice; the due date is stated on the invoice. Cash only against a signed receipt.

Delivery time starts once all materials (copy, photos, logo) are supplied and the first payment is received. Delays in materials or feedback from the client extend the deadline accordingly.

The price includes the number of revision rounds stated for the package or in the contract. Further changes are billed at the hourly maintenance rate per the offer.

The domain is registered in the client's name. The source code and licence pass to the client once the full price is paid. Advertising and analytics accounts (Google, Meta) are held by the client.

If the client is a consumer and the contract was concluded at a distance, they may withdraw within 14 days of its conclusion without giving a reason.

If the consumer expressly asks for work to start before this period ends (e.g. by ticking the option in the enquiry form) and then withdraws, they pay a proportionate part of the price for the work done until withdrawal.

It is enough to send the withdrawal by e-mail to info@it-studio.cz, e.g. using this template:

• “I hereby withdraw from the contract for the provision of the service [description], concluded on [date].”
• Name, address, e-mail or phone, date.

The client reports defects by e-mail without undue delay after discovering them. The provider remedies defects it is responsible for free of charge within a reasonable time. Consumers have statutory rights for defective performance under the Czech Civil Code.

The provider is not liable for outages of third-party services (hosting, payment gateways, ad systems) or for content supplied by the client. For business clients, liability for damage is limited to the price of the work, except for damage caused intentionally or by gross negligence.

Consumers may file a proposal for out-of-court dispute resolution with the Czech Trade Inspection Authority (www.coi.cz).

Processing of personal data is described in the separate Privacy policy on this website.

The advertising budget is paid by the client directly from their own account in the ad system (Google Ads, Meta, Sklik). The provider only invoices its work on setting up and managing campaigns.